We have experience working with e-commerce platforms since the birth of Open Source solutions like Magento and Ubercart, through the emergence of Shopify and Drupal Commerce to current state of the art headless platforms.
When it comes to e-commerce, creativity and individuality need to be underpinned by a clean and easy to use experience for customers.
Whilst you will live and die by your product range, successful e-commerce depends on both common solutions and understanding the customers that are unique to your business.
Common themes include showcasing products with professional media, making browsing enjoyable with intuitive navigation, a hassle-free checkout and delighting customers with a superb buying experience through slick order management and customer service are all as critical as the platform at the heart of it all.
For new enterprises testing their market and product lines, Shopify is their go to platform, whilst established operations may look to extend capabilities with experiential commerce on Enterprise-class solutions.
We look at the entire customer lifecycle to understand your customers’ needs, which in some form or another will bring your products into your customer’s world, connect digital and physical stores through browsing, click and collect reservations and deliveries.
Synechis can support your growth by learning how customers are using your site, freeing you to concentrate on developing your product range and operations.